Kiva Systems 6-fold improvement for Crate & Barrel
Nov 30, 2011
At Otto Group company, Crate & Barrel, known for its fashion-forward home furnishings, its eCommerce fulfillment center in California doesn't disappoint. Inside the DC, it's a feast for the eyes - where bright orange mobile-robotic drive units whiz inventory around on portable shelves. But, as cool as it all looks, it's the speed and productivity offered by Kiva's Mobile-Robotic Fulfillment System that is the real differentiator.
In this video, you'll hear more about why Kiva was the right decision for Crate & Barrel, because Kiva:
- Increased customer service
- Improved work experience and ease-of-use for fulfillment associates
- Enhanced productivity by up to 6 X its original operation
- Integrated easily into Crate & Barrel's existing WMS
- Created a scalable operation to meet existing needs without limiting growth opportunities
- Offered the flexibility necessary to support vast SKU shapes and sizes
View our video to hear more about it from John Ling, executive vice president of global operations at Crate & Barrel.
